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1. Pay off Debt
2. Funeral expense
3. Replace income
4. Estate Preservation
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Tips for Filing Your Flood Insurance Claim

If your community has been flooded, and your property or home has suffered flood
damage, please follow these instructions to file your flood insurance claim.

Immediately

  • Call your agent or insurance company. Have the following information with you when you place your call:
  • (1) the name of your insurance company (your agent may write policies for more than one company);
  • (2) your policy number; and
  • (3) a telephone number/e-mail address where you can be reached.
  • When you file your claim, ask for an approximate time frame during which an adjuster can be expected to visit your
    home so you can plan accordingly.

Once You Have Reported Your Loss

  • An adjuster will work with you to calculate the value of the damage and prepare a repair estimate.
  • Please keep your agent advised if your contact information changes. If you are in a shelter or cannot be easily
    reached, please provide the name of a designated relative or point-of-contact who can reach you.

Before the Adjuster Arrives

  • Local officials may require the disposal of damaged items. If you dispose of items, please keep a swatch or other
    sample of damaged item(s) for the adjuster.
  • Separate damaged items from undamaged items. If necessary, place items outside the home.
  • Take photos. Take photos of any water in the house and damaged personal property. Your adjuster will need evidence
    of the damage and damaged items (i.e.: cut swatches from carpeting, curtains, chairs) to prepare your repair estimate.
  • Make a list of damaged or lost items and include their age and value where possible. If possible, have receipts for those
    items available for the adjuster.
  • If you have damage estimates prepared by a contractor(s), provide them to the adjuster since they will be considered
    in the preparation of your repair estimate.
  • Contact your insurance company if an adjuster has not been assigned to you within several days.

Consumers can call
The Insurance Suite to learn how to prepare for floods, how to purchase a National Flood Insurance
Policy and the benefits of protecting their homes and property against flooding.
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